BEFORE YOUR APPOINTMENT
A little clarity.
A lovely start.
Answers to a few questions before you settle into the chair.
Where is Hair by Lois?
The home salon is at 36 De Havilland Gardens, Bury, Ramsey, Cambridgeshire, PE26 2SD. Visit the salon page for directions.
How do I book an appointment?
Choose Book online to open the Hair by Lois booking page. Once online booking is open, sign in, select a service and choose an available appointment. If you are unsure what to choose, call Lois or book a free consultation.
Can I book a consultation first?
Yes. A 30-minute consultation is available free of charge. It is a useful first step for a colour change, grey blending or a new look.
Is it a one-to-one salon?
Yes. Hair by Lois is a home salon offering a one-to-one service with Lois.
How much will my colour cost?
Selected guide prices are on the services page. The right service depends on your hair and the result you want. Check the current Fresha listing and confirm your full appointment with Lois before booking.
Do I need a patch test?
Contact Lois before booking colour so she can confirm the testing requirements for your chosen service and arrange anything needed in advance.
Can I change or cancel my appointment?
Sign in to your client account to cancel an upcoming appointment. Give at least 72 hours’ notice for a full refund; the standard charge is 50% with 48 to less than 72 hours’ notice and 100% with less than 48 hours, subject to actual loss and your statutory rights. Contact Lois to rearrange within 72 hours. Read the full cancellation policy and booking terms. For existing Fresha bookings, use your original confirmation or contact Lois; the new terms are not applied retrospectively.
What if I am not sure which service to book?
Start with a free consultation or call 07584 099481. Bring a few inspiration photos and talk through your hair history, routine and preferred level of upkeep.
YOUR APPOINTMENT WITH LOIS
A little time.
Entirely for you.
Beautiful hair begins with a conversation. Let’s start with yours.
Book your appointmentStart with a personal consultation