Bring pictures you can talk about

Choose two or three examples you like. Think about the part you are drawn to: the tone, the shape, the softness around the face or the overall finish.

Tell your hair’s story

Previous colour and the products you use are useful starting points. Tell Lois what you have had done and what you liked or found difficult afterwards.

Be honest about your routine

How often would you like to visit? How much time do you spend styling? Those answers can help make the conversation more practical.

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